Shipping & Returns

Can I return my product purchased if it is not defective?
Non-defective products purchased can be returned for a full refund within 30 days of the purchase date - Minus shipping cost.


To be eligible for a return, products must be in an unused condition with their original packaging intact.


Customer is also responsible for paying the return shipping cost.


For orders over $100 There will be 15% restocking fee

Are Personalized or Custom Orders eligible for return?


Custom items are not eligible for returns.

How does a customer return product?
Send an email to

& request approval.

Items can be send back to

BAD Glass Creations

129 Darlynn Rd 

Philippi WV 26416

 Your order will be refunded upon receipt at our warehouse.


Once a refund is processed, it will take 3-10 business days for the money to be refunded back to your credit card.