Shipping & Returns
Can I return my product purchased if it is not defective?
Non-defective products purchased can be returned for a full refund within 30 days of the purchase date - Minus shipping cost.
To be eligible for a return, products must be in an unused condition with their original packaging intact.
Customer is also responsible for paying the return shipping cost.
For orders over $100 There will be 15% restocking fee
Are Personalized or Custom Orders eligible for return?
Custom items are not eligible for returns.
How does a customer return product?
Send an email to firstname.lastname@example.org
& request approval.
Items can be send back to
BAD Glass Creations
129 Darlynn Rd
Philippi WV 26416
Your order will be refunded upon receipt at our warehouse.
Once a refund is processed, it will take 3-10 business days for the money to be refunded back to your credit card.